Privacy Policy

1. Information We Collect

We collect the following information when you use our website or mobile app to book an appointment:

• Name
• Phone number
• Email address
• Appointment date and time preferences
• Type of legal service requested
• Device information and usage data

2. How We Use Your Information

We use your information to:

• Process and manage your appointment bookings
• Send you appointment confirmations and reminders
• Communicate with you about your legal consultation
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal data based on: (a) your consent when booking an appointment, (b) contractual necessity to provide our services, (c) compliance with legal obligations under UAE law, and (d) our legitimate interests in improving our services and preventing fraud.

4. Data Sharing and Disclosure

We may share your information with:

• Our legal professionals who will handle your consultation
• Service providers who assist with appointment scheduling and communications
• Payment processors for secure transaction handling
• Law enforcement or regulatory authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under UAE data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@thedtlegalgroup.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Appointment data is typically retained for 7 years in accordance with UAE legal requirements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies:

• Payment processors
• Social media platforms
• Partner law firms
• Service providers

14. Marketing Communications

With your consent, we may send you marketing communications about our services. You can opt out at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your communication preferences
• Replying 'STOP' to SMS messages

Opting out of marketing communications will not affect service-related communications necessary for your appointments.

15. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify affected individuals within 72 hours
• Report to relevant UAE authorities as required
• Take immediate steps to mitigate the breach

We maintain incident response procedures to address potential security incidents promptly and effectively.

16. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.